Refund Policy

Last updated: December 10, 2025

At ETdropship, we strive to ensure your complete satisfaction with our services. This Refund Policy outlines the terms and conditions for refunds.

1. Refund Eligibility

Refunds may be available under the following circumstances:

  • Service not delivered as described
  • Technical issues preventing service usage
  • Duplicate charges
  • Unauthorized transactions

2. Refund Timeframe

Refund requests must be submitted within 30 days of the original purchase date. Once approved, refunds will be processed within 5-10 business days and may take additional time to appear in your account depending on your payment method.

3. Non-Refundable Items

The following are not eligible for refunds:

  • Customized products that have entered production
  • Digital products that have been downloaded
  • Services that have been fully completed
  • Shipping costs (unless the order was our error)

4. How to Request a Refund

To request a refund, please contact us:

Please include your order number and reason for the refund request.

5. Processing Refunds

Once we receive your refund request, we will review it and notify you of the approval or rejection. If approved, the refund will be credited to your original payment method.

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